Our little guy loves his Ergo Purrch so so much! I really wanted to write a review to let everyone know how fantastic this has been for our cat!
It probably took about 2 weeks for him to be comfortable with it, everytime I tried to put him in, he jumped out pretty quickly. But once it became his idea, he now uses it daily.
I was so excited about this Purrch because we have a tiny house and our cat is constantly on the counters, which I know is to watch us and have a high point away from the dog. He is now near-constantly in it, especially when we are working on the counter, he loves to be beside us and watch what we are doing.
The price point seemed a bit high for what it is, but with the hardware and quality it is definitely good value. One of my concerns was its stability, but it is a very solid arm that attaches securely to the counter, and has not moved since install . It easily takes his psycho zoomie body slams into it, as well as being used as a launching pad.
At first I was annoyed the pillow did not have some sort of velcro that holds the pillow down as he constantly pushes it out, but I read that it was a choice the designers made, because some cats prefer it without the pillow which seems to be the case for him.
I like the shape of the handwoven basket and he loves to put his lil chin on the side, or have a paw hanging out. He has started to tear apart the basket a bit, but I think it will be an easy fix if it gets to the point of it being unusable.
Their customer service is amazing! It took about 2 months for me to receive the purch due to the high demand the company was facing, but they were super transparent with their wait times. When I emailed them asking them when it may arrive they told me what was happening and when to hopefully expect it. Most companies would ignore my email, or give some run around to not take responsibility, but they were very clear. I don’t mind waiting if I know what’s happening!
The last awesome benefit of the Ergo Purrch is that it puts our lil guy at the perfect level to give him lil kisses on the top of his head. I love that he is in the perfect spot for cuddles, but also to play. He loves playing “catch the hand” when you scratch on different areas under the bed, and he rolls around to try and catch you. He jumps up into his bed whenever you walk by for cuddles or play, it has just been so great for him and us.
Great product, obviously I highly recommend this for all kitty cat’s, and I imagine buying multiple if we ever move to a bigger house!
Thank you Ergo Purrch!